Applicants and
donors may access information by local or toll-free phone service or
website, provided by WHCA. Applicants are considered on an
income-eligibility basis, or may qualify if a family member has a
serious, chronic medical condition for which transportation is
imperative and not available. Upon the request of the client, once
their loan is paid, they can request a credit report to be provided
to their choice of mainstream lenders to aid in the financing of
their next vehicle. WHCA has created a revolving loan fund to
enable applicants to purchase used vehicles for amounts that cover
the cost of initial repairs and partially cover program
administration.
Donated vehicles
must be in reasonable driving condition. Information on other
available vehicle donation programs is offered if the vehicle does
not meet program specifications. High-end vehicles are sold and the
proceeds used for other vehicle parts and/or repairs, as the upkeep
on these vehicles is prohibitive for HHG applicants.
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Advisory Board -
An advisory board composed of volunteers from area churches and
other organizations has been established to guide the program’s
rules and regulations. Members are needed in both counties.
Additional
Volunteers – Individuals interested in this program may volunteer to
pick up vehicles, assess vehicle condition, promote the program at
local functions, participate in fund raising, etc. The local auto
industry is encouraged to support the HHG as a community service and
tax credit. This support may be product discounts or service.
Grants and Local
donations - We are soliciting funding support from local banks and
businesses to create a revolving loan fund. This includes local
municipal funds for WHCA programs. Grants to various funding
sources have been submitted for start up funds for this program.
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Question: I need a car. Will
HHG give me one if I fill out the application?
Answer: No. You must
purchase the car. HHG is not a give-away program.
Question: Do you finance the
cars you sell?
Answer: Yes, the WHCA
Helping Hands Garage program finances the vehicles sold through the
program with no money down, and debt service is charged at prime
plus one percent.
Question: Does no money down
mean I can simply drive away with my signature?
Answer: No. You do not have
to pay any money down on the loan, however you must have sufficient
funds to secure insurance (with HHG listed as lien holder), pay
sales and excise taxes on the purchase, title fee, and pay for the
vehicle registration.
Question: Do I have to get the
car inspected and pay for an inspection sticker?
Answer: No. HHG vehicles are
sold with a current, valid inspection sticker affixed to the
vehicle.
Question: Will HHG repossess my
car if I’m late on payments?
Answer: When payments are
late or not received, HHG sends a warning letter. If the warning
letter is not heeded and payment is not brought up to date, a “right
to cure” letter is sent to the customer. The customer has two weeks
after receiving this letter to bring the account up to date or HHG
may repossess the vehicle at any time thereafter. We try to avoid
such action, however sometimes it’s necessary.
Question: Is there a warranty
with the purchase of a vehicle through the HHG program?
Answer: No. All HHG vehicles
are sold as-is, with no warranties, guarantees, or promises made,
written, or implied. In accordance with Maine law, all vehicles will
have passed the state safety inspection and have a valid inspection
sticker affixed to the vehicle at the time of sale. There are no
other assurances.
Question: How does HHG
determine the prices at which vehicles are sold?
Answer: Sales prices are
determined by several factors: The Kelley Blue Book private sale
value, combined with HHG overhead expenses, repairs required for
refurbishment, etc. are all considered.